Privacy & Communications Policy

Scope of this policy

Your privacy is critically important to us. This Policy applies to www.CameronAcademy.com, all Cameron Academy subdomains (including enroll.cameronacademy.com), and any communications we send by email, SMS/text message, or telephone. Cameron Academy is a Florida-based real estate education provider operating at 7009 Dr. Phillips Blvd, Suite 110, Orlando, FL 32819.

This Policy explains what information we collect, how we use it, how you consent to communications from us, and the rights you have with respect to your information. By using our website or providing your contact information to us, you acknowledge this Policy. You have the right to decline consent and to withdraw consent at any time.

Our practices are designed to comply with the Telephone Consumer Protection Act (TCPA), the Florida Telephone Solicitation Act (FTSA), the CAN-SPAM Act, CTIA Messaging Principles and Best Practices, and applicable state privacy laws including the California Consumer Privacy Act (CCPA/CPRA) and the Florida Digital Bill of Rights (FDBR).

Information you provide directly

When you register for a course, create an account, complete a form, or communicate with us, you may provide us with: your full name, email address, mobile telephone number, billing and shipping address, payment card information (processed by our payment provider, not stored by us), username and password, and course selections.

Information collected automatically

When you visit our website, we automatically collect: your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on pages, scroll depth, buttons clicked, sections viewed, and other technical interaction data. We treat IP addresses, cookie identifiers, and device identifiers as personal information.

Information from third parties

We may receive information about you from payment processors, analytics providers, advertising networks, and identity-verification services (including Google reCAPTCHA when you submit forms).

Purposes of processing

We use your information to: (a) process your enrollment and payment; (b) provide access to course materials and deliver instruction; (c) send transactional communications including enrollment confirmations, schedule changes, invoices, receipts, account notifications, and customer service responses; (d) send marketing communications about new courses, promotional offers, events, and follow-up enrollment reminders, but only where you have provided consent; (e) prevent fraud and secure our systems; (f) comply with legal obligations including records required by the Florida Real Estate Commission (FREC) and the Florida Department of Business and Professional Regulation (DBPR); and (g) improve our website and services.

We do not sell your personal information

Cameron Academy does not sell your personal information. We do not rent your personal information to third parties. We do not share mobile opt-in consent, SMS subscriber information, or telephone numbers with third parties or affiliates for their independent marketing purposes.

Prior express written consent

When you submit your telephone number through a form on our website — including our registration form, checkout form, enrollment form, or contact form — and check the consent checkbox presented adjacent to the phone-number field, you provide prior express written consent (as defined under 47 C.F.R. § 64.1200) for Cameron Academy to contact you at that number by SMS/text message and by telephone call, including calls and messages delivered using an automatic telephone dialing system, an artificial voice, a prerecorded voice, or an AI-generated voice or message.

Consent is not a condition of purchase

You are not required to provide consent to receive marketing calls or text messages as a condition of purchasing any Cameron Academy course or service. Transactional communications required to deliver a course you have purchased — such as schedule confirmations and essential account notices — may still be sent on a service-related basis.

What we record as proof of consent

At the time you provide consent, we record the date, time, source URL, IP address, browser information, the disclosure text shown to you, and the version of the disclosure in effect. We retain these consent records for as long as is required to demonstrate compliance with federal and state telemarketing regulations.

Withdrawing consent

You may withdraw your consent to marketing communications at any time. See the opt-out instructions in the SMS and Phone Call sections below, or contact us directly using the contact information at the bottom of this page. Withdrawal of consent applies to the channel on which it is exercised (for example, replying STOP to a text message removes you from SMS marketing; telephone opt-out is processed separately).

Types of calls you may receive

With your consent, Cameron Academy may contact you by telephone for the following purposes: enrollment confirmation, class scheduling, course reminders, follow-up on incomplete registrations, new course announcements, promotional offers, licensing and career guidance, customer service, and responses to your inquiries.

Autodialer and prerecorded voice

Calls from Cameron Academy may be placed using automated telephone dialing systems, prerecorded or artificial voice messages, and voicemail drops. Your consent to receive calls from Cameron Academy includes consent to receive calls using these technologies.

Caller identification

Cameron Academy calls originate from numbers associated with Cameron Academy, including our main line at (407) 251-0051. Our caller ID will identify Cameron Academy.

Calling hours

Consistent with federal and Florida telemarketing rules, marketing calls are made only between the hours of 8:00 a.m. and 8:00 p.m. in the time zone of the called party.

How to opt out of phone calls

You may opt out of marketing phone calls at any time by (a) telling any caller you wish to be added to our internal do-not-call list, (b) emailing [email protected] with the subject line "DO NOT CALL," or (c) calling (407) 251-0051 and requesting removal. Opt-out requests are processed within a reasonable time not to exceed thirty (30) days.

Do Not Call Registry

You may also register your telephone number on the National Do Not Call Registry at donotcall.gov. Registration with the National Do Not Call Registry does not override prior express written consent you have provided to Cameron Academy; to withdraw that consent, use one of the opt-out methods described above.

Program description

Cameron Academy operates an SMS program (the "Program") that sends text messages to subscribers who have provided prior express written consent. Messages may be transactional, marketing, or a combination of both, and may include: enrollment confirmations, class reminders, schedule changes, billing notices, account updates, customer-service responses, follow-up messages regarding incomplete enrollments, promotional offers, new course announcements, career guidance, event invitations, and multi-message marketing sequences related to Florida real estate licensing.

How to opt in

You can opt into the Program by submitting your mobile telephone number through a Cameron Academy form and checking the consent checkbox shown alongside the phone-number field, or by texting a specified keyword to a Cameron Academy short code or long code where such a keyword is advertised.

Message frequency

Message frequency varies based on your activity, your stage in the enrollment process, and the promotional calendar. You may receive up to multiple messages per week.

Message and data rates

Message and data rates may apply. Check your mobile carrier's plan for details. Cameron Academy is not responsible for charges imposed by your wireless carrier.

Carriers

The Program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.

How to opt out (STOP)

You can cancel the SMS service at any time by replying STOP to any message you receive from Cameron Academy. After you send STOP, we will send you a confirmation message and will not send you any additional marketing text messages. If you want to resubscribe, sign up again through any Cameron Academy form or reply START to resume messages.

How to get help (HELP)

If you are experiencing issues with the Program, reply HELP to any message from Cameron Academy for assistance, or contact us at [email protected] or (407) 251-0051.

Mobile opt-in data is never shared

Mobile opt-in information, SMS consent records, and telephone numbers submitted for the purposes of this Program are never shared, sold, rented, leased, or otherwise disclosed to any third party, affiliate, or partner for their marketing purposes. This exclusion applies independently of the general data-sharing terms elsewhere in this Policy.

Consent is not a condition of purchase

Consent to receive SMS marketing messages from Cameron Academy is not a condition of purchasing any course, product, or service.

Use of AI in our communications

Some of the telephone calls, text messages, and email messages you receive from Cameron Academy may be initiated, composed, or delivered using automated software, artificial intelligence, or machine-learning systems. This includes follow-up sequences triggered by your interactions with our website, AI-generated voicemails, AI-composed text messages, and automated email workflows.

Same rights apply

Your right to opt out of communications applies equally to AI-generated and human-generated messages. Replying STOP to a text or requesting removal from our call list will stop both types of outreach on that channel.

Content review

AI-generated communications are reviewed for compliance with this Policy, with TCPA requirements, with FTSA requirements, and with the Cameron Academy code of conduct. We do not use AI to impersonate real individuals or to make claims unauthorized by Cameron Academy.

Types of cookies we use

We use essential cookies required for site functionality (including session cookies and authentication cookies), analytics cookies that help us understand how visitors use our site, advertising and remarketing cookies that allow us to show you relevant Cameron Academy ads on other sites, and preference cookies that remember your settings.

Visitor tracking

We maintain a visitor-identification cookie (valid up to one year) that allows us to recognize returning visitors and associate page views, scroll behavior, and other engagement metrics with a session. This cookie does not contain your name, email, or phone number; it contains a randomly generated identifier.

Managing cookies

You can refuse or delete cookies using your browser settings. Disabling cookies may affect site functionality, including your ability to log in and complete enrollment.

Google reCAPTCHA

Our forms are protected by Google reCAPTCHA to verify that you are human and not an automated bot. Use of reCAPTCHA is governed by Google's Privacy Policy and Google's Terms of Service. By using our forms, you agree to Google's terms.

Analytics

We use analytics services (including Google Analytics) to understand how visitors use our site. These services may set cookies and collect information about your device and browsing behavior.

Advertising & remarketing

We use Google Ads, Meta Pixel, and similar advertising networks to deliver ads to users who have previously visited our site. These third-party services use cookies to serve ads based on your past visits. You can opt out of Google Ads personalization at adssettings.google.com and from many other networks via optout.aboutads.info.

Payment processing

Payment card information is processed by PCI-DSS compliant third-party payment processors. Cameron Academy does not store full payment card numbers or CVV codes on our servers.

Email and SMS service providers

We work with third-party vendors to deliver email and SMS messages on our behalf. These vendors act as data processors and are contractually required to use your information only to provide the services we have requested.

Third-party sites

Our website may contain links to third-party sites. We advise reviewing their privacy policies. We are not responsible for the content or practices of external sites.

Protecting your information

We take reasonable administrative, technical, and physical measures to protect your personal information, including: TLS/SSL encryption for data in transit, access controls limiting staff access to personal information on a need-to-know basis, secure storage of account credentials (passwords are hashed, never stored in plaintext), restricted access to our payment-processing environment, and incident-response procedures.

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

How long we keep your information

We retain personal information for as long as necessary to provide our services, comply with our legal obligations (including records required by the Florida Real Estate Commission and the Florida Department of Business and Professional Regulation in connection with licensing education), resolve disputes, and enforce our agreements.

Consent records for telephone and SMS communications are retained for a minimum of four years from the date consent was provided, consistent with industry best practices and the statutes of limitations applicable to TCPA and FTSA claims.

You may request deletion of your personal information; see the Your Privacy Rights section below for details and for legal exceptions that may apply.

Rights available to all users

Regardless of where you live, you may: (a) request access to the personal information we hold about you, (b) request correction of inaccurate information, (c) withdraw your consent to marketing communications at any time, and (d) close your Cameron Academy account.

Florida residents (Florida Digital Bill of Rights)

If you are a Florida resident and Cameron Academy meets the thresholds applicable under the Florida Digital Bill of Rights, you may have the right to: access your personal information, correct inaccuracies, delete your personal information, obtain a portable copy of your information, and opt out of the sale of personal information, the processing of personal information for targeted advertising, or the use of personal information for profiling. Cameron Academy does not sell personal information.

California residents (CCPA / CPRA)

If you are a California resident, you may have the right to: know what personal information we collect and how we use it, delete personal information subject to exceptions, correct inaccurate personal information, opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined under the CCPA), limit our use of sensitive personal information, and be free from discrimination for exercising these rights.

Other state residents

Residents of other U.S. states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others) have rights substantially similar to those described above. Contact us using the information in the Contact section to exercise any applicable rights.

How to exercise your rights

To exercise any of these rights, email [email protected] with the subject line "Privacy Rights Request" or call (407) 251-0051. We will verify your identity before responding to any request. We do not discriminate against users who exercise their privacy rights.

Age requirements

Cameron Academy provides pre-licensing education to individuals seeking a Florida real estate license, which under Florida law requires the applicant to be at least 18 years of age. Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

If you believe a child under 13 has provided personal information to us, please contact us at [email protected] and we will promptly delete the information.

If our business changes

If Cameron Academy is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your information may be transferred to a successor entity. Any successor will be bound by the terms of this Policy with respect to your information, or you will be notified of material changes and given the opportunity to withdraw consent and request deletion.

How we update this page

We reserve the right to modify this Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice by email or by a notice on our website. Your continued use of the website after any changes constitutes acceptance of the updated Policy. Changes to consent terms are not retroactive; changes that would expand the scope of communications you receive will require a new consent from you.

How to reach us

Cameron Academy
7009 Dr. Phillips Blvd, Suite 110
Orlando, FL 32819
Email: [email protected]
Phone: 407 251 0051

For privacy-rights requests, use the subject line "Privacy Rights Request." For SMS/call opt-out requests, use the subject line "DO NOT CALL" or reply STOP to any text message.