Industry Surveys Reveal Renter Preferences for 2024


As we navigate the ever-evolving landscape of the rental market, recent surveys have shed light on the preferences and priorities of renters in 2024. The 2024 Grace Hill | NMHC Renter Preferences Survey and RentCafe.com’s Rental Listing Preference Survey provide invaluable insights for marketing professionals and property managers alike.


One of the most striking findings is the dominance of digital marketing in how renters search for their next home. With 79% of renters visiting property websites and 75% referencing ILS platforms, it’s clear that an effective digital marketing strategy is paramount. Renters are also heavily influenced by ratings and reviews, with 71% considering them in their decision-making process.


Floorplans

In terms of rental essentials, in-unit washer/dryer and air conditioning top the list with 93% of renters considering them crucial. The work-from-home trend persists, with 52% of respondents still working remotely, driving demand for high-speed internet and soundproof living spaces.


Washer & dryer

Interestingly, the desire for smart technology is on the rise, with renters willing to pay a premium for amenities like smart thermostats and keyless smart locks. Furthermore, the surveys reveal a shift away from cash transactions, with 34% of renters calling for the ability to pay digitally without extra fees.


Community inclusiveness also plays a significant role, as 85% of renters express satisfaction with their living environments, and over half feel included and accepted. This bodes well for the multifamily industry, highlighting the importance of fostering a respectful and kind community atmosphere.


For a deeper dive into these insights, you can explore the original article on Multi-Housing News.


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